Quiz: Down to Business | Emotional Intelligence in the Workplace

Focus: Vocabulary & Comprehension
Quiz time: 5 minutes
1. 
How does EI contribute to leadership?

2. 
Why is EI important in customer service?

3. 
How can one start improving their EI?

4. 
What is an EI myth?

5. 
What is a sign of high EI in conflict resolution?

6. 
EI helps in:

7. 
Self-motivation in EI refers to:

8. 
In the workplace, EI is crucial for:

9. 
Self-awareness in EI primarily refers to:

10. 
Which is not a sign of high EI?

11. 
How can EI be measured?

12. 
Can EI evolve over time?

13. 
What can help in developing self-regulation?

14. 
What role does culture play in EI?

15. 
A high level of EI can lead to:

16. 
How does EI affect teamwork?

17. 
Empathy in EI is about:

18. 
Which strategy can develop empathy in the workplace?

19. 
What is Emotional Intelligence (EI)?

20. 
Which of the following is NOT a component of EI?

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