Down to Business EP2 | Emotional Intelligence in the Workplace

by | Nov 29, 2023 | 0 comments

Quiz: Down to Business | Emotional Intelligence in the Workplace

Focus: Vocabulary & Comprehension
Quiz time: 5 minutes
1. 
What is Emotional Intelligence (EI)?

2. 
Self-motivation in EI refers to:

3. 
Empathy in EI is about:

4. 
Self-awareness in EI primarily refers to:

5. 
What role does culture play in EI?

6. 
What is a sign of high EI in conflict resolution?

7. 
How does EI contribute to leadership?

8. 
Which of the following is NOT a component of EI?

9. 
A high level of EI can lead to:

10. 
Can EI evolve over time?

11. 
What is an EI myth?

12. 
Which strategy can develop empathy in the workplace?

13. 
How can EI be measured?

14. 
EI helps in:

15. 
What can help in developing self-regulation?

16. 
Which is not a sign of high EI?

17. 
How does EI affect teamwork?

18. 
In the workplace, EI is crucial for:

19. 
How can one start improving their EI?

20. 
Why is EI important in customer service?

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